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Example workflow you can build

From “can’t connect” to a reviewed firewall request.

An agent investigates the issue and prepares a change request. Your existing process authorizes and deploys any firewall change.

One incident, from question to resultExample setup · integrations you configure
Your systemsRuns in oz0People

01 The problem

Your system

ServiceNow incident

Our web application WEB01 can't reach prod DB02

Webhookstarts an oz0 job

02 The agent investigates

oz0Runs this job
  • Tool rules & approvals
  • Model budgets
  • Job history

Your task plugin

AI agent

Runs on your oz0 node

Connector tool · Rule store

Check source of truth for openings

Querying: WEB01 → DB02, TCP 1433

Result: No openings found.

Connector tool · Host access

Test from WEB01

Your systems

  1. WEB01
  2. Firewall
  3. Production DB02

Result: Blocked

Connector tool · ServiceNow

Agent replies in ServiceNow

"WEB01 cannot reach DB02. Should I request a firewall opening for your team?"

03 People decide

Your process · ServiceNow

Team agrees → owners review

The agent submits the request. Network and security owners decide in ServiceNow.

04 The outcome

Approved

Your systems

Your pipeline deploys

Applies the approved rule in its change window.

Agent repeats the test from WEB01 and updates the incident.

Denied

Firewall stays unchanged

No team consent or change approval: stop.

Keep the findings in the incident.

Both possible outcomes are shown. No real actions run.

How these parts fit
Plugin
Installable package of agents, tools or instructions.
Agent
Uses your model to choose tool calls.
Connector
Plugin providing tools for an outside system.
Tool
Exposes actions the agent can call.
Webhook
Notification that starts configured work.

Use existing plugins or build these integrations. Plugin docs

Consent to request a change is separate from authorization to deploy it.

What you connect

Connect ServiceNow, approved firewall rules, firewall logs and deployment status. Provide a permitted execution tool on WEB01, through its oz0 node or authorized remote access.

Build an agent

A starting point

net-diag provides read-only network checks. Ticket handling, rule lookup, server commands and change coordination need your integrations.

Docs

These starters are documented; publication varies. See oz0 Hub for availability.